Business
BPO Services
Reliable, scalable outsourced support that keeps your back office running lean, without the overhead of building it in-house.
Outsourced Support That Scales With Your Business
Growing companies rarely fail because demand disappears. They fail because operations can’t keep up with it. Our BPO team becomes an extension of your business, handling the work that needs to get done every day so your core team can focus on what only they can do.
We recruit, train, and manage dedicated agents against your SLAs, with a dedicated account manager overseeing quality and performance, not a rotating call-center queue.
Customer Support
Voice, live chat, and email support handled by dedicated agents.
Virtual Assistants
Virtual assistant and executive support services for your team.
Back-Office Processing
Data entry, cleansing, order processing, and administrative support.
Quality Assurance
Agent training and performance monitoring against your SLAs.
Round-the-clock call and support coverage is available for clients who need it. Every engagement comes with clear, regular reporting tied to the metrics that actually matter to your business.
2 Simple Steps to Process
Getting started with Stream Consulting is simple. We keep the process short and clear, so your team is up and running quickly. / From the first call to a fully managed support team, you have one dedicated point of contact at every stage.
Define Your Support Needs
We review your volumes, channels, and SLAs, then agree on a clear plan and team size.
Define Your Support Needs
We recruit and train your dedicated team, go live, and keep improving through regular reporting.
FAQs
Answers to the questions we hear most often. Can’t find yours? Call us at (607) 301-3137 and we’ll help.
What services does Stream Consulting provide?
We provide three core services: BPO (outsourced customer support and back-office operations), insurance consulting (coverage review, advisory, and claims support), and tech & AI business consulting (AI-driven lead generation, CRM automation, and digital strategy).
Do you offer ongoing support or one-time projects?
Both. Some clients bring us in for a defined project such as an insurance review, a funnel audit, or a BPO team launch. Others retain us for continuous support, account management, and optimization.
What does pricing look like?
Pricing is customized to the scope of each engagement: team size for BPO, complexity of an insurance review, or scope of a tech/AI consulting project. See our Pricing page for package structures, or request a free quote for an exact number.
How do we get started?
Reach out through our contact form or call us directly at (607) 301-3137. We’ll schedule a free consultation to understand your goals and recommend the right starting point.
Is our data secure when working with your BPO team?
Yes. Our BPO agents are trained on data handling and confidentiality protocols, and engagements are governed by clear service agreements covering data access, security, and confidentiality.
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