FAQ
Frequently Asked Question
What services does Stream Consulting provide?
We provide three core services: BPO (outsourced customer support and back-office operations), insurance consulting (coverage review, advisory, and claims support), and tech & AI business consulting (AI-driven lead generation, CRM automation, and digital strategy).
Which industries do you work with?
We work across e-commerce, SaaS and technology, retail, logistics, healthcare, financial services, and professional services, among others. Our BPO, insurance, and tech consulting approaches are adapted to each industry’s specific needs.
How does your AI-driven lead generation actually work?
We use AI tools to score prospect intent and qualification based on real signals (behavior, fit, and buying stage) rather than optimizing purely for traffic volume. The goal is to hand your sales team fewer, better conversations instead of a longer, colder list.
Do you offer ongoing support or one-time projects?
Both. Some clients bring us in for a defined project such as an insurance review, a funnel audit, or a BPO team launch, while others retain us on an ongoing basis for continuous support, account management, and optimization.
We don’t operate as a single-service vendor. Because we work across BPO, insurance, and tech consulting, we can see how a support bottleneck, a coverage gap, or a leaky sales funnel actually connect, and solve the whole picture instead of one symptom.
A business investment plan is crucial for outlining how your company will secure, allocate, and manage financial resources to achieve growth objectives. It helps attract investors.
How long does a typical engagement take?
It depends on scope. A focused project like an insurance review or a funnel audit typically runs 2–4 weeks. BPO team launches and ongoing AI/lead-gen engagements are usually str
Do you work with international or global clients?
Yes. Our delivery team is globally distributed, and we currently support clients across North America, Europe, the Middle East, and Asia-Pacific.
Is our data secure when working with your BPO team?
Yes. Our BPO agents are trained on data handling and confidentiality protocols, and engagements are governed by clear service agreements covering data access, security, and confidentiality.
What does pricing look like?
Pricing is customized to the scope of each engagement: team size for BPO, complexity of an insurance review, or scope of a tech/AI consulting project. See our Pricing page for package structures, or request a free quote for an exact number.
How do we get started?
Reach out through our contact form or call us directly at (607) 301-3137. We’ll schedule a free consultation to understand your goals and recommend the right starting point.
Subscribe Newsletter